Pricing:
-
Enterprise Request quote◥
- Customisable data points
- Free trial
-
Business $499 a month◥
- 5,000,000 data points
- Free trial
-
Premium $99 a month◥
- 500,000 data points
- Free trial
-
Plus $19 a month◤
- 50,000 data points
- Free trial
-
Starter $6 a month◤
- 5,000 data points
- Free trial
- What counts as a data point? A piece of information collected about your software, such as an exception or user-triggered event like 'Pressed Save'.
- When do the data points expire? Data points are on a monthly quota, for example on the premium plan you can collect 500,000 data points each month.
- What if I exceed my limit? Your monthly bill is the same as your plan, with no additional charges. We still collect all your data but only report up to your limit.
- Do you offer free plans for open-source projects? Yes! Contact us for a free plan.
Get started for free, no credit card required ›
Supported technologies:
- iOS
applications for the iPhone and iPad
- Android
applications for tablets and phones.
- Java
desktop and web applications.
- C/C++
developers working in Visual Studio and Xcode.
- Is your technology stack not listed? We are adding support for more environments all the time, drop us an email to find out more.
More than analytics:
Focus on the important stuff
Developing an application and knowing what to fix or implement next can be tricky business. Prioritising issues by severity is time consuming and often involves lots of guesswork.
UserMetrix helps Product Managers by prioritising development on importance, so you can focus on features and fix problems that affect the most people.
Quickly reproduce issues
When customers send feedback to software developers, it often results in a long laborious process to reproduce and diagnose the problem.
UserMetrix combines application analytics with traditional error reporting, to determine the most likely reproduction steps for software issues. This allows software developers to focus on actually fixing problems, rather than reproducing them.
Understand how your software is used
UserMetrix analyses the usage of your software, helping you understand how people engage with your product - for example, is it used occasionally for long periods of time, or in short bursts more frequently?
You can also learn what operating systems are being used, and which are the most popular versions of your software.
Learn what frustrates users
Many traditional feedback approaches only allow people to report problems when software crashes. This means that vial information is easily lost when error reports are not sent.
UserMetrix is always monitoring your software for problems, automatically capturing crash reports. When UserMetrix is integrated with a ‘shake’ gesture or ‘panic’ button it can even collect information about when people are frustrated or confused, allowing you to engineer better user experiences.
Get started for free, no credit card required ›
About
UserMetrix is the result of research and development undertaken by National ICT Australia (NICTA).
Established in 2002, NICTA is a national organisation with five laboratories in four Australian cities.
UserMetrix has collected
- 11.3 million events
- 154 thousand errors